Account or Purchasing

NBA Live Mobile

My account is missing or not properly linked.

Tap the Settings icon.
Tap Link (next to Link Accounts).
Tap Logout.
On the Select an account screen, select the account that you are using for NBA LIVE Mobile.

I want to connect my NBA account to Facebook.

Tap the Settings (three dots) icon at the top right of your screen.
Tap Link (next to Link Accounts).
Tap Link (next to Facebook)
Log in to your Facebook account.

I would like to cancel my NBA LIVE account from Facebook.

Tap the Settings (three dots) icon at the top right of your screen.
Tap Unlink (next to Link Accounts).
Tap Unlink (next to Facebook)
Log in to your Facebook account.

I want to delete NBA LIVE Mobile from my Facebook account.

Log in to Facebook.
Click Settings > Apps.
Find the NBA LIVE Mobile icon, hover over it with your mouse, and click the X next to the game. This removes NBA LIVE Mobile from your Facebook.

My purchased item is not appearing.

In some cases, you may need to quit and restart the game to access your new content.If you don’t work, try to shut down and restart the equipment

I cannot purchase items multiple times.

You only have a few opportunities to buy something.There should a 0/X indicator on the front of the item. If you have reached the limit, this number will appear in red and the button will remain inactive.

Gameplay and progress

I was kicked from the game or my game froze.
Go in to your device settings and Quit / Stop the app entirely. Make sure you check your Internet connection, then restart the game.

I removed the game from my device, but to save my progress
If you need to remove the game, your progress will continue when you leave, you reinstall the game.

Get the latest, up-to-date version of NBA LIVE Mobile.

Apple App Store: Click on the app store icon on your device, and then click the update tab at the bottom of the column. Locate the NBA Live Mobile in the list, and then click the update button.
Google Play: Go to the Google Play store and then go to my application section. You will see updates if there is a more recent version of the NBA Live Mobile.